Document Control Program Analyst

Position Title: Document Control Program Analyst

Were seeking a Document Control Program Analyst to support large, heavy-civil infrastructure programs - including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. Your primary focus will be to support the maintenance and integrity of document control systems, while promoting workflow consistency and contributing to the development and implementation of unit policies, procedures, templates, and standards.

In addition, the Document Control Program Analyst supports the procurement, deployment, and organizational adoption of the clients enterprise-wide Document Control System, assisting the team in achieving operational readiness and alignment with established document control standards.

This is a long-term, full-time, hybrid (3 to 4 days in office) position located in Sacramento, CA.

• Serve as a central coordination resource supporting alignment and communication among the Document Control Manager, Senior Document Controllers, the Business Analyst, and internal stakeholders.
• Prepare and maintain internal meeting materials, summaries, trackers, reports, and reference documents and support internal communications and document routing.
• Maintain and organize the units internal SharePoint site, document repositories, tracking tools, logs, templates, and desk manuals to ensure current, accessible, and version-controlled information.
• Support the development and maintenance of documentation resources, including workflows, SOPs, forms, templates, metadata standards, naming conventions, and filing structures.
• Maintain dashboards, workload trackers, metrics, and reports; compile and validate data to support KPI tracking, performance reporting, leadership communications, and audit readiness.
• Assist with compliance and risk management activities, including maintaining the risk register, reviewing documents and workflows for standards compliance, and supporting audit documentation.
• Develop and update process maps, job aids, training materials, and internal presentations to support onboarding, training, and consistent application of document control practices.
• Support project coordination, continuous improvement initiatives, special assignments, and operational analysis by tracking workload trends, workflow impacts, and program needs while maintaining effective working relationships with internal and external partners.

• Excellent written and verbal communication and interpersonal skills.
• Excellent multi-tasking and organizational skills.
• Collaborative mindset that fosters teamwork, trust, and positive relationships.
• Natural curiosity, problem-solving abilities, and a passion for continuous improvement.

• Bachelors degree in Business Administration, Information Management, Public Administration, or related field; or equivalent experience.
• 5+ years document control experience on heavy civil highways, roads, bridges, airports, or transit projects.
• Ability to support workflow coordination, documentation management, and data interpretation.
• Proven experience with SharePoint and other document management tools. (Aconex, Unifier, or similar)
• Proficiency in process mapping tools such as Microsoft Visio or equivalent.
• Experience supporting projects involving document management systems or enterprise data solutions.
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

• Master's degree in Business Administration, Information Management, Public Administration, or related field.
• Experience with Adobe Acrobat, Jira, Confluence or similar software packages.
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

The salary range listed for this role is $67k-$92k/year ($32-$44/hour). The final salary offered will be based on multiple factors and thoughtfully aligned with each candidate's level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, geographic location, etc.

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus
• Specific plan details and coverage for each benefit noted above will be provided upon offer.

Luster…