Desk Clerk
Listed on 2026-01-27
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical
Join to apply for the Desk Clerk role at The John Stewart Company
3 days ago Be among the first 25 applicants
Join to apply for the Desk Clerk role at The John Stewart Company
COMPANY SUMMARY
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
COMPANY SUMMARY
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION
Under the direction of the Property Manager, the Desk Clerk monitors traffic in and out of the building, communicates with tenants, visitors and staff. Writes end of shift reports and incident reports, writes work orders, enforces project policies in a manner consistent with fair housing regulations, and keeps the reception area neat.
- Answer telephones, direct calls, take messages and make emergency calls when situations arrive.
- Assist with office responsibilities such as completing work orders, comment cards, visitor violation forms and other duties assigned by management.
- Inform visitors of visitor policy, check visitor sign visitors in and out of the building.
- Complete incident reports to record unusual building activity.
- Distribute resident mail on daily basis.
- Fill in as requested when other desk clerks are absent.
- Testing of annual tuberculosis may be required as well as following Exposure Control Protocol for blood borne pathogens.
- Experience working with people of various cultural backgrounds, especially those with special needs is a plus.
- Must have a valid Driver License
- Knowledge of federal, state and local laws and Fair Housing guidelines.
- Ability to read, understand and communicate fluently in English.
- Good sense of awareness, urgency and follow procedures to solve problems.
- $20.00/Hr.
Benefits for Employees who work 30+ hours/week
-
- Medical, dental and vision care; preventative medical care paid at 100%.
- Vacation leave of up to ten days per year in the first year.
- Up to 72 hours of sick time per year.
- Flexible Spending Accounts for Health Care and Dependent Care.
- Company paid Life AD&D Long Term Disability.
- Free, confidential counseling through our Employee Assistance Program.
- Commuter benefit program.
- Discounts for AT&T and Class Pass.
- $50 annual Wellness Reimbursement.
- Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
-
- Free, confidential counseling through our Employee Assistance Program.
- Commuter benefit program.
- Discounts for AT&T and Class Pass.
- $50 annual Wellness Reimbursement.
- Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
- Up to 72 hours of sick time per year.
The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.
Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).