Authorization Coordinator Supervisor

Overview

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees.

Authorization Coordinator Supervisor

Location:

Saco 04072 | Department:
Other | FT/PT Status:
Full Time

Job Code: 13064

• Supervise authorization coordinators to ensure accurate and timely work.
• Provide and enhance job results through coaching, counseling, employee development, and recognition; assist with selection, orientation and mentoring of new staff.
• Ensure adequate staffing and service levels and maintain customer satisfaction by implementing and monitoring staff productivity and other performance indicators.
• Assure staffing coverage during earned time use, leaves of absence, and disability.
• Maintain professional relationships with the provider community and provide excellent customer service internally and externally while identifying opportunities for improvement.
• Develop, implement, and revise documentation and tracking systems for monitoring compliance with managed care requirements and licensing standards.
• Complete staff quality audit reviews. Evaluate services and outcomes and recommend enhancements for programs and staff development to ensure cost effectiveness and regulatory compliance.
• Assist in the development, implementation and monitoring of systems related to new state, funding source, or federal mandates, recommending updates as appropriate.
• Identify areas of potential non-compliance and assist in the development and follow-up of corrective action plans as directed.
• Assist staff with obtaining timely authorization.
• Collaborate with Director in reviewing report data, assessing budget performance, and advising on corrective actions where needed.
• Serve as an administrative resource for all staff and provide relief for counterparts in neighboring programs.
• Conduct job performance reviews as required in conjunction with the Director of Patient Accounts; provide recommendations for professional development of staff.

• Associates degree in business or minimum of five (5) years of related training and experience.

• Active driver's license.

• Minimum of two (2) years supervisory experience.

$2,000 sign-on bonus!