Enterprises Assistant

Location: Uppingham

Uppingham School Enterprises Ltd is the trading subsidiary of Uppingham School, managing all of the commercial activities that take place at the School. Founded in 1584 and situated in a beautiful part of the country, the School benefits from both historic and beautiful buildings plus modern state-of-the-art facilities, and these are used for a variety of events and activities during the School holidays.

We have a vacancy for a dynamic and enthusiastic individual to join our team and work with the commercial team in providing administrative and customer service support to continue the success of this profitable business.

Job purpose

To assist the Commercial Team in the delivery business to include external lettings during the Summer of 2026 on behalf of Uppingham School Enterprises. The Summer Programme consists of a residential lettings programme and various external events. This role is customer facing and you will be the face of the business to external clients. This role is based on site in Uppingham, Rutland.

Your accountabilities

• Assist the Commercial Team with day-to-day operational management of all commercial activities taking place during the summer season as required from administrative to liaising with clients regularly and ensuring their stay is enjoyable.

• Ensure boarding houses are prepared and ready for the arrival of each lettings group.

• Prepare any relevant information in advance to ensure all clients feel welcome and to ensure their stay with Uppingham Enterprises runs smoothly and safely.

• Ensure Fire Officers are appointed for all residential courses, external lettings groups and functions, ensure clients are fully aware of all procedures and undertake a fire drill in each house within the first 48 hours.

• Liaise with other Uppingham School Departments such as, Catering, Porterage, Maintenance, Accounts, etc as necessary for the efficient operation of the programme of courses, functions, and events.

• Liaise confidently with senior members of Uppingham School staff including Housemasters/Mistresses and Heads of Departments regarding use of facilities.

• Responsible for Customer Service and Client Care - build and maintain excellent relations with both external clients and internal school staff.

• Undertake daily meetings with key personnel/clients during each course as required.

• Act as the Liaison point for all lettings clients.

Please note this job description outlines the main duties and responsibilities of the position and is designed for the benefit of both the post holder and Uppingham School in understanding the prime functions of the post. It should not be regarded as exclusive nor exhaustive as there may be other duties and requirements associated with and covered by the post.

Qualifications, skills and experience, personal qualities required.

• Educated to A level or equivalent.

• First Aid Qualification. (not necessary)

• Customer Service or Events experience

• Excellent working knowledge of Microsoft Office and associated programmes.

• Excellent communication skills.

• Excellent diplomatic skills.

• Competent administrator.

• Ability to prioritise multiple tasks on an ongoing basis.

• Ability to work autonomously.

• Experience of a busy and sometimes pressurised environment.

Terms and conditions

Working hours Fixed term contract for the summer season from July until September 2026 – precise start and finish dates to be agreed with the Commercial Director. Working hours as required but based on approx..40 hours per week including some evening and weekend working on a rota.

Salary £12.71 per hour

Benefits

• 50% contribution to premiums for the School’s private health scheme

• Free Westfield Healthcare

• Free membership of dual-use Sports Centre (£25 annual joining fee)

• Free staff lunches in term-time

• School fee discount for children of Uppingham staff (pro-rated for part-time staff)

• Retail, gym, supermarket, cinema and restaurant discounts

• Cycle to work scheme

• Employee Assistance Programme

• Occupational Health Services

• Free annual flu jabs

• Recognised as a “Disability Confident” employer

• Recognised as a “Mindful” employer

• Favourable rates and terms…