Administration Officer

Administration Officer – Job Switch

Job Switch – Administrative Officer

Under the guidance of senior staff: be responsible for undertaking administrative, financial, organisational processes within the service / directorate. Assist with the planning and development of support services.

• Deal with complex reception/visitor matters.
• Contribute to the planning, development and organisation of support service systems, procedures and policies.
• Organise events as required.
• Manage manual and computerised record/information systems.
• Analyse and evaluate data/information and produce reports as required.
• Compile and collate complex documents and other IT based tasks.
• Provide administrative and organisational support to other staff.
• Operate relevant equipment/ICT packages (e.g. Word, Excel, databases, spreadsheets, internet).
• Provide administrative and organisational support including minute taking.
• Complete and submit complex forms (e.g. travel forms) including those to outside agencies.
• Process invoices, coding sheets, monitoring and inputting onto budget spreadsheets.
• Provide guidance and support to staff and others.
• Undertake research and obtain information to inform decisions.
• Arrange, attend and participate in regular meetings.
• Participate in training and other learning activities and performance development as required.
• Provide cover for comparably graded colleagues or below due to holidays, sickness and other unforeseen events.
• Ensure confidentiality is maintained at all times.
• Undertake other relevant duties as agreed by Line Manager.

Laptop

N/A

• Experience of development, management and operation of administrative systems.
• 5 GCSEs, Grades A–C or equivalent to include Maths and English.
• NVQ 3 or equivalent qualification or experience in relevant discipline.
• Excellent numeracy/literacy skills.
• Excellent communication skills.
• Effective use of ICT and other specialist equipment/resources and excellent IT skills.
• Full working knowledge of relevant policies/codes of practice and awareness of relevant legislation.
• Work constructively as part of a team, understanding roles and responsibilities and your own position within these.
• Ability to self‑evaluate learning needs and actively seek learning opportunities.

Entry level

Contract

Administrative

Administrative and Support Services