Property Manager

Overview

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

The Associate Property Manager reports to the Senior Regional Property Manager and is responsible for certain administrative functions and assisting in the management of an assigned logistics real estate portfolio. The Associate Property Manager’s objective is to support an assigned property portfolio and to maximize property performance through efficient operational strategies, to maintain high levels of tenant satisfaction, and to meet the overall financial goals of the company.

ESSENTIAL JOB FUNCTIONS

• Executes a high level of customer service to tenants within the portfolio by responding timely and thoroughly to tenant requests and actively meeting and engaging with tenants regularly.

• Ensures that the move-in/move-out process within their assigned portfolio is being executed timely and efficiently.

• Maintains low levels of accounts receivable by actively engaging with tenants, processing collection notices, and managing tenant accounts.

Prepares tenant correspondence as directed by the Property Manager

• Tracks and codes invoices to ensure accurate and timely processing of expenses for assigned properties.

• Actively manages vendor partner insurance certificates, purchase orders, work orders, and contract documents.

• Executes a high level of support to local asset management teams to minimize downtime of vacant units and to maximize tenant retention.

• Actively manages service contracts to leverage scale, to minimize costs, and to consolidate vendor partners across the portfolio.

• Tours properties within the assigned portfolio on a regular basis to ensure properties are being maintained to ARES property standards, liabilities are being minimized, and capital projects and other property level projects are being completed in accordance with budget and timing.

• Completes the annual budget and 10-year capital planning process for the assigned portfolio, in accordance with internal timing expectations, to ensure accurate property-level operating and capital expenses.

• Actively manages financial performance through expense approvals, strategic property-level spending, monthly financial reporting, property level variance reporting, and expense accrual submittals.

• Ensures that the onboarding and offboarding of properties through acquisitions/dispositions is coordinated efficiently with the transaction teams.

• Supports ESG goals by collecting and tracking utility consumption, submitting utility data to regulatory agencies as required, and coordinating with tenant and vendor partners to implement sustainability initiatives.

Assumes additional responsibilities and performs special projects as needed or directed.

• 1-3 years of property management experience handling customer service and administrative issues related to real estate management.

• Experience supervising, directing, and managing vendor partners.

• Experience managing and property level financial planning and reporting.

• Experience managing maintenance capital projects.

• Proficiency in standard real estate related software programs

• Ability to communicate effectively with tenants, vendor partners and internal teams.

• Ability to interpret property-level and corporate documents such as tenant leases, building plans and related specifications, operating and maintenance instructions, and policy manuals.

• BA or BS in Finance, Real Estate, Business Management; preferred.

• Work performed in a general office environment. May require extended hours during peak periods.

• Avail…