Senior HFM Support Analyst Oracle Hyperion

Position: Senior HFM Support Analyst   Oracle Hyperion
Role name:
Senior HFM Support Analyst – Oracle Hyperion
Work site:
Rutherford (Onsite)

The Senior HFM Support Analyst owns the day-to-day stability, availability, and accuracy of Oracle HFM 11.1.2.4 used for financial close and consolidation. The role provides Tier-2/3 production support, resolves issues during month/quarter/year-end close, manages integration, enforces controls, and partners with Finance to improve close efficiency and reliability.

Key KPIs:

• Ensure system stability during Close period and extended on call availability during close period

• Incident resolution SLA

• Reduction in close issues

• Audit success

Core Responsibilities:

• Own L2/L3 production support for HFM

• Batch scripting and Power Shell automation enhancements

• Strong consolidation, intercompany, and currency translation knowledge

• Hands-on FDMEE/Data Management experience

• Smart View and Hyperion Financial Reporting support

• Understanding of US GAAP consolidations

• Manage incidents from triage through root cause and resolution

• Resolve calculation, consolidation, metadata, ICP, and data load issues

• Provide close and on-call support

• Support monthly, quarterly, and annual close

• Monitor translations, consolidations, eliminations, and ownership changes

• Perform balance checks, validations, and variance analysis

• Support FDMEE / Data Management integrations

• Maintain mappings, validations, and data load controls

• Coordinate with ERP/source system teams

• Support Smart View and Financial Reporting

• Maintain close reports and submission packages

• Provide user guidance and documentation

• Manage user access and security

• Support SOX controls and audits

• Maintain change management documentation

• Manage DEV/TEST/PROD environments

• Perform LCM migrations, backups, and refreshes

• Coordinate patching and performance tuning

• Perform root cause analysis

• Implement permanent fixes and automation

• Maintain runbooks and knowledge base