Data Transfer Group Manager Senior Vice President

Overview

Data Transfer Group Manager - Senior Vice President (SVP) - Tampa (Hybrid). The IMPaCT Team at Citi is at the forefront of managing critical data functions, encompassing Cross Border Data Clearance, the Enterprise Data Office, Privacy, and Records and Information Management. The Enterprise CBDC (Transfer Office) is pivotal in establishing and implementing Citi's enterprise-wide data transfer framework and operating model. We are seeking a highly experienced and dynamic Senior Vice President (SVP) to lead, build, manage, and operationalize the cross-border data transfer clearance process for a major business segment within Citi.

This role demands regulatory execution, privacy expertise, process leadership, and content development, with emphasis on automation, AI tooling, strategic communication, and data-driven insights to drive efficiency and compliance. The SVP will define and scale the enterprise data transfer framework, serve as a trusted advisor to business partners, and ensure timely and compliant execution across multiple jurisdictions and stakeholder groups. This role is within the Data Transfers Office, focusing on delivering an exceptional and compliant experience for internal stakeholders.

This position reports directly to the Head of Citi’s Enterprise Data Transfer Function.

• Leadership & Operational Excellence
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  Drive and oversee cross-border data clearance activities, ensuring compliance with privacy, outsourcing, localization, and data sovereignty requirements for a significant business segment. Deliver seamless, efficient, and client-centric service to internal stakeholders. Provide subject matter expertise in data transfers and related regulations, coupled with hands-on execution expertise in implementing and operationalizing complex processes and controls.
• Strategic Operating Model Development
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  Design, implement, and optimize a scalable operating model that aligns with Citi’s global data transfer framework. Streamline operational processes for maximum effectiveness, enhance the user experience, and proactively address challenges.
• Cross-Functional Collaboration & Influence
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  Collaborate with legal, compliance, technology, and business units. Use influencing and partnership skills to drive delivery and meet stakeholder expectations.
• Innovation & Automation Leadership
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  Lead the development and implementation of innovative product and automation solutions, including AI-powered decision support, workflow platforms, and intelligent dashboards to enhance efficiency and service quality.
• Data Governance & Ownership
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  Own and maintain the business-aligned Data Transfer Register with full traceability, accuracy, and audit readiness.
• Data-Driven Insights & Analytics
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  Conduct qualitative and quantitative analysis to evaluate process performance, identify optimization opportunities, and provide data-driven recommendations to senior leadership; focus on customer journey and stakeholder satisfaction.
• Advisory & Expert Guidance
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  Act as a trusted advisor on framework implementation, regulatory interpretation (transfers, privacy, and AI), and best operating practices; provide proactive guidance for internal clients.
• Knowledge Management & Content Creation
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  Produce, curate, and disseminate knowledge assets (playbooks, guidance documents, FAQs) to scale process knowledge and enable self-service solutions.
• Communication & Executive Reporting
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  Communicate complex regulatory and process information with clarity to senior management, SMEs, and challenge functions; ensure transparency and informed decision-making.
• Risk Management & Mitigation
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  Proactively identify and escalate risks, develop remediation strategies, and maintain robust operational process controls to protect data transfer processes and support internal clients.
• AI Governance & Regulatory Change Management
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  Integrate AI governance into data transfer processes; monitor and respond to evolving AI regulations globally; align operational processes with new AI laws and assess impacts on data transfer frameworks.
• Team Building & Management
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  Recruit, develop, and manage a high-performing, cross-functional team; foster a culture…