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Case Management Assistant Senior

Job in Rutherford, Bergen County, New Jersey, 07070, USA
Listing for: Geisinger
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

Employer Industry: Healthcare Services

  • Why consider this job opportunity:
  • Full benefits (health, dental, and vision) starting on day one
  • Generous paid time off (PTO) plan that allows for quick accrual of time
  • Up to $5,000 in tuition reimbursement per calendar year
  • Family-friendly support including adoption and fertility assistance, parental leave pay, and a free  membership
  • Employee Assistance Program (EAP) offering various support services
  • Collaborative and supportive work environment that values diversity
Responsibilities
  • Schedule patient appointments and provide proper preparation instructions for ancillary and diagnostic procedures
  • Complete accurate registration, demographic, and insurance information to ensure timely payment for services
  • Process requests for referrals and answer questions regarding appointment status
  • Facilitate communication between patients, physicians, and clinical staff
  • Identify gaps in care and provide resource education to close those gaps
Qualifications
  • High School Diploma or Equivalent (GED)
  • Minimum of 1 year of customer service experience
  • Strong teamwork and time management skills
  • Ability to work independently
  • Exceptional communication skills
Preferred Qualifications
  • Experience in a healthcare-related environment
  • Familiarity with appointment scheduling systems
  • Knowledge of insurance processes and patient care coordination
  • Strong problem-solving skills
  • Ability to handle multiple tasks simultaneously

#Healthcare Services #Customer Service #Career Opportunity #Employee Benefits #Diversity And Inclusion

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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Position Requirements
10+ Years work experience
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