Floral Manager

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited.

Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

• Wellness that works for you:
  Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom:
  Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle:
  Exclusive employee discounts on the things you need most.
• Investing in your dreams:
  Scholarships and educational support to fuel your growth.
• Adventure awaits:
  Access to a 205‑acre outdoor recreation area for unwinding, connecting, and having fun.

Utilizes unique design aesthetic and signature style to create beautiful floral arrangements. Promotes sales, fulfills orders, and ensures top‑tier customer service. Manages the floral department, leads and trains partners, and maintains department profitability.

• Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.
• Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in‑stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Accountable for floral sales, labor, and meeting financial and profitability objectives.
• Utilizes high degree of creativity and floral design knowledge to create stylish floral and plant arrangements that appeal to a variety of customers.
• Provides consultations to customers regarding price and type of floral arrangements desired from small‑scale arrangements to large‑scale events.
• Oversees the in‑stock and proper maintenance of plants, including the cutting, cleaning, and storage. Utilizes knowledge of flower and plant sustainability to ensure lasting quality and freshness of products.
• Leads the planning, ordering, and sourcing of products to ensure in‑stock conditions and inventory control of the floral department.
• Builds product displays for special events, holidays, and promotions for customer appeal and to promote sales.
• Monitors and manages department shrink by utilizing current tools and processes.
• Makes recommendations to category management regarding the procurement based on knowledge of floral products.
• Promotes environment of customer focus and proactive selling techniques.
• Provides friendly and customer‑service‑oriented attitude by greeting customers, answering questions and ensuring customer complaints are addressed appropriately and in a timely manner.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

• Advanced knowledge of floral department operations.
• Strong knowledge of flowers, handling, and design techniques required.
• Intermediate knowledge of budget planning, profit and loss statements, labor reports, and other financial statements.
• Intermediate knowledge of automated reporting systems including, but not limited to, inventory, cost of goods, scheduling, time and attendance, and labor.
• Ability to lead, motivate, and delegate responsibilities.
• Strong organizational skills and attention to detail required.
• Ability to effectively communicate (in written and verbal form) with partners and customers; ability to remain professional and courteous with customers at all times.
• Ability to use precision hand tools.
• Ability to multi‑task, prioritize effectively, and practice proper time management.
• Ability to conduct…