General Manager

The Restaurant General Manager delivers exceptional results through others. They provide an engaging

environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken

Salad Chick Managers invest their time in developing future leaders, creating memorable experiences,

reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The

Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results.

** Benefits:*
* - A fun work environment where you can positively influence others.

- Flexible schedules (closed on Sundays.)

- Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.

- Leadership opportunities to gain real-world management experience to help you reach your professional goals.

- Competitive pay.

- Discount on meals

- Great co-workers!

- No late nights!

** Responsibilities:*
* - Serve as a Brand Ambassador for Chicken Salad Chick.

- Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.

- Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.

- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.

- Ensure that all products are consistently prepared and served according to CSC standards.

- Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.

- Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.

- Create, communicate, implement and follow up on operations and financial action plans.

- Control cash and other receipts by adhering to cash handling and reconciliation procedures.

- Make employment and termination decisions consistent with Restaurant Management guidelines.

- Oversee and ensure that employee performance appraisals are completed on a timely basis.

- Create and maintain schedules for team.

- Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.

- Operationally fill in as needed to ensure guest service standards and efficient operations.

- Coach and motivate the Assistant Manager(s) and the team.

- Continually strive to develop staff in all areas of managerial and professional development.

- Prepare all required paperwork, forms, and reports in an organized and timely manner.

- Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.

- Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant's receiving policies and procedures.

- Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.

- Take actions to solve and celebrate guest feedback.

- Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.

- Identify problems, conduct high-level troubleshooting, and seek repair/maintenance support for restaurant equipment to ensure equipment is operational.

- Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.

- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.

- Always adhere to Brand Standards for uniform appearance and personal grooming.

** Behavior Characteristics:*
* - Allocate at least two hours per week to planning

- Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members

- Combine critical thinking and practical leadership to create a culture of innovation

- Effectively…