Field Service Technician -S3

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using approaches, tools, techniques for recognizing operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

• Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
• Report and document results after above actions.
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence, if possible, Diesel Mechanic, Auto Electrical, Millwright, accompanied by proof of apprenticeship.
• Minimum 2-year experience working as Field Service Technician with proven competence as Earth moving Equipment Technician in the above-mentioned field
• Basic Computer literacy
• Own set of tools
• English proficiency
• Code 08 license
• Full physical & medical certificate to work in mining environment Experience in:
• Fault finding / electrohydraulic / auto electrical / hydraulic / PLC, remote control offerings
• Underground mining environment, maintaining of earth moving equipment

Please apply online through Workday (ESS) or access the Sandvik website (Use the "Apply for this Job" box below)./careers

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.