Bank Champion

Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.

• Minimum: No experience required but individual needs to hold a Grade 12 National Certificate
• Ideal: Some client service experience within a retail/ financial/ banking environment

• Grade 12 National Certificate / Vocational

• Minimum: Basic calculations;
  How to engage with people;
  Clarity and understanding of own aspirations, being ambitious and keen to learn.
• Ideal: Knowledge of bank branch environments;
  Knowledge of Capitec Bank products and business processes (internal)

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system