Customer Service

6-7 month Customer Service Maternity Cover

Immediate start until potentially end of August

Full Time Monday - Friday, 08:30 - 17:00 - 37.5 hours per week

Wellingborough Area

12.21 per

Working for this Established Manufacturing company this is a customer service role where you will be providing support to trade customers and assisting them with queries and issues to ensure a high quality of customer service.

• Answering telephone calls and greeting customers.
• Building customer relations and rapport.
• Providing customer support by assisting customers with any queries/issues they have on a daily basis. This includes inquiries about products, orders, returns, complaints and deliveries.
• Assisting with all aspects of the order process; from the quotation to the after sales.
• Logging and following up non-conformance.
• Using in-house computer software systems.
• Other duties the Company may reasonably require.

You will have

• Good attention to detail.
• A confident telephone manner.
• Strong customer service skills.
• Be computer literate & able to learn new bespoke systems dual screen)
• A keenness to learn about the company's products.
• A confident and outgoing personality.
• Strong IT skills.
• The ability to deal with different personalities.
• The ability to work in a busy environment and be able to prioritise their workload.
• Strong organisation skills.
• The ability to be flexible due to the variation in responsibilities the job role requires.

If you are within commutable distance of Wellingborough and can commit to a Maternity cover role for up to 6-7 months this is a great opportunity. Send your Cv to us today.

Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.