Sales Coordinator

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Ian Williams has an exciting opportunity for a Sales Coordinator to join our passionate in‑house Business Development team, focusing on the North West region
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Ian Williams prides itself on self‑delivery and its unwavering commitment to producing the highest quality of services to our clients across the UK. This starts from day one with our client’s first experience of us, the Business Development team, who are instrumental in representing our business from the outset. We are looking for an individual with the same commitment, friendly team spirit and enthusiasm that currently exists within our organisation to help secure and build our expanding business.

Does this sound like you?

• Profit share scheme (14% of base salary achieved last year)
• 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave
• Annual pay reviews
• Pension contributions up to 5%
• Life Insurance
• Enhanced maternity/paternity pay
• Training & development opportunities
• Health and wellbeing support via Lighthouse Charity.

• Your main responsibility, as part of a small, friendly and motivated team, is to research, generate and maintain a flow of opportunities for Ian Williams.
• You will be communicating daily over the phone, making calls to key decision makers (existing, lapsed, and new clients) across the UK to successfully secure appointments for our local operational units to attend. This role is massively focused on building up relationships new and existing so someone with a warm, friendly personality.
• You will develop and consistently build relationships internally with Business Managers and the wider Business Development team, as well as externally with prospective and existing clients. Although you will be expected to make targeted outbound calls, this is not a call centre environment!
• You will take ownership and accountability for maintaining an accurate and up‑to‑date CRM system.

Please note there will be some travel required for team meetings and on occasion for visiting suppliers or client’s premises. Expenses can be claimed.

• Experience of working within a sales and/or a customer service targeted environment; someone who can build relationships with ease and work on their own initiative. This could be gained from a sales, account management, or any customer service focused role that specifically requires you to build long‑term relationships.
• You’ll describe yourself as an effective communicator with an engaging telephone manner, someone who is genuinely passionate about delivering a high level of customer service internally and externally.
• You’ll have a keen interest in construction, maintenance and/or refurbishments. We want to hear from people who truly care about the services we provide.
• A focused, engaging, flexible, driven person and, most importantly, a team player. We know that the key to our success in the Business Development team is to support each other to meet targets, ultimately impacting the business growth long term so that everyone can share in your success.
• A whole lot of resilience with the strength of character and the determination to succeed. It is all about the person and their behaviours at Ian Williams; the more you put in, the more you get out!

Explore more about us via our website and social media platforms including Linked In, Facebook, Indeed, and Glassdoor.

All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice.

Ian Williams is proud to be an equal opportunities employer, committed to diversity, inclusion, and fairness across all characteristics.

We reserve the right to shortlist candidates prior to the closing date.

Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website.

We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.