Registered Care Manager

Overview

Registered Care Manager – £40k – Runcorn. Position:
Registered Care Manager. Shifts available:
Monday to Friday, 37.5 hours per week, with availability to be on call or work weekends where necessary.

We are a community‑driven organisation delivering Home Care (Domiciliary Care) services to support individuals in their own homes. As a Registered Care Manager, you will lead our team in delivering outstanding care while overseeing operational efficiency and service growth. If you're passionate about leading teams and making a real difference in home care, we want to hear from you.

• Refer a Friend Scheme:
  Earn £125 for both you and your referral (terms apply).
• Quarterly & Annual Carer Awards:
  Be celebrated for your dedication.
• Blue Light Card:
  Discounts at high street retailers and major brands; reimbursement of Blue Light Card cost.
• Employee Assistance Programme:
  Free, impartial support for you and your family.
• Mileage Allowance:
  Reimbursement for travel costs during visits.
• People and Wellbeing Team:
  Access to a supportive wellbeing team.
• Career Growth:
  Opportunities for professional development and progression.
• Supportive Environment:
  Collaborative workplace where contributions are recognised and rewarded.
• Sustainability Leadership:
  Commitment to sustainable practices in healthcare and progress toward Net Zero by 2030.
• Weekly/Fortnightly Pay & Pension:
  Regular pay and access to a stakeholder pension plan.
• Toll/Bridge/Tunnel Costs Covered:
  Reimbursement for travel costs to work (terms apply).

• Branch Management:
  Oversee day‑to‑day operations of the branch, ensuring efficient and profitable operations while maintaining high standards of domiciliary care.
• CQC Registration:
  Manage and ensure the branch's CQC registration and compliance with guidelines.
• Record Keeping & Reporting:
  Maintain accurate records, generate reports, and address complaints from service users or staff.
• Recruitment & Staffing:
  Lead recruitment from attracting new care staff to onboarding and creating weekly staffing rotas.
• Business Development:
  Identify and pursue new business opportunities to drive branch growth.
• Operational Compliance:
  Ensure compliance with health, safety, and regulatory standards, and maintain policies.
• Service Review:
  Regularly assess branch operations to meet customer needs and ensure policies are followed.
• Quality Care Management:
  Maintain high standards of care and positive outcomes for service users.
• Emergency Duties:
  Provide emergency hands‑on care when necessary, undertake on‑call duties, attend events, and support care staff.
• Liaison & Coordination:
  Collaborate with other departments, staff, stakeholders (including commissioners and customers) and the public.
• Additional Duties:
  Undertake other tasks as required to support branch success.

• Care Management
  
  Experience:
  
  A minimum of 5 years' managerial experience in domiciliary care, including managing 1,250+ hours per week.
• Qualifications:
  
  NVQ/QCF Level 5 in Health and Social Care (required). Professional qualifications or recognised managerial training are an advantage.
• Leadership
  
  Skills:
  
  Proven ability to lead, delegate, and mentor teams effectively.
• Organisational
  
  Skills:
  
  Strong organisational skills with experience managing staffing rotas and multiple responsibilities.
• Flexibility:
  Ability to work flexible hours and provide hands‑on care when required, particularly during staff shortages.
• Reliability:
  Dependable and punctual, dedicated to delivering exceptional care.
• Driving License: A valid driver's license and access to a vehicle are required.
• Work-Related Car Insurance:
  You must hold or be willing to obtain work-related car insurance.
• Background Checks:
  Willingness to undergo enhanced DBS clearance.

Ready to Make a Difference? If you're eager to lead a team and make a positive impact in the domiciliary care sector, please apply through the appropriate channel or contact the hiring team.