Security Officer – Retail

Position: Security Officer – Retail (Permanent)
Location: Tunbridge Wells

Location:

Tunbridge Wells, Kent, TN1
Pay Rate: £14.08 per hour

Hours:

Average 40 hours per week
Shift Pattern:
Mixed shifts, Monday to Sunday
Contract Type:
Full-time
Driving Licence:
Essential
We are currently recruiting a professional and customer-focused Security Officer / CCTV Operator to join a well-established site in Tunbridge Wells.
This role is ideal for an experienced security professional who is confident operating within a busy, public-facing environment while delivering high standards of safety, service, and security.

Key Responsibilities:

Access control and maintaining accurate access and egress records
CCTV Control Room operations in line with current legislation and procedures
Monitoring and responding to alarms and investigating disturbances
Maintaining site logbooks and registers
Managing visitor arrivals, departures, and appointment records
Answering telephone calls and responding appropriately to enquiries
Dealing professionally with visitors and their requests
Receiving and distributing mail and deliveries
Assisting visitors when leaving the premises, including arranging transport
Monitoring and authorising entry and exit of employees and visitors
Liaising with emergency services when required
Conducting checks to ensure alarm systems are functioning correctly
Monitoring and adjusting building systems such as air conditioning and heating
Maintaining high standards of housekeeping throughout the site
Requirements:

* Valid SIA Licence Disable

* Valid CCTV Licence Disable

* Full UK Driving Licence

* Excellent verbal and written communication skills in English

* Professional, well-presented appearance

* Strong customer service skills

* Basic computer literacy

* Ability to remain calm and professional under pressure
If you are a reliable and proactive security professional looking for a long-term opportunity within a corporate setting, we would welcome your application