School Customer Service Assistant

Join to apply for the School Customer Service Assistant role at Chartwells Schools
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Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 25 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note:

This role is contracted to 43 weeks per year.

• Preparing delicious, high‑quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with food handling & hygiene standards
• Complying with health & safety regulations

• Have an enthusiastic can‑do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding time‑keeping and reliability
• Have a safety‑first mindset
• Have experience within a similar catering‑related role – not essential

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has focused on helping those in education build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.

Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre‑employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we request applicants to declare all previous convictions and cautions to assess suitability to work with children.

Job Reference: com/1612///BU #State Schools

• Entry level

• Part‑time

• Other

• Food and Beverage Services