Senior Microsoft Dynamics CE Functional Consultant

Senior Microsoft Dynamics CE Functional Consultant – Contract

Infinity Group is an innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award‑winning IT support, digital transformation, and Microsoft Dynamics 365 consultancy services.

With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organisations that utilise Dynamics 365, Microsoft 365 and Azure. Guided by core values of empathy, creativity, ambition, authenticity and confidence, we celebrate diversity and strive to create a supportive and innovative work environment. We are committed to the well‑being and growth of our employees, prioritising continuous learning and development through fully funded training programmes.

Overview

This is an exciting role in our rapidly growing Consultancy Practice team, designed to increase our skills and capacity to deliver high‑value Dynamics 365 implementation projects that facilitate clients’ digital transformation and drive productivity and growth. Consultants lead projects in collaboration with Project Managers, shaping delivery, ensuring a high‑quality solution, and supporting junior members of the team with their growth, confidence and experience.

What skills and working characteristics should this person have?

• Functional experience in Dynamics 365 and Power Platform configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development (Desired).
• Broad knowledge of the technical capabilities of Dynamics 365, including appropriate certification; must demonstrate good knowledge of best practices for the Dynamics 365 suite.
• Broad understanding of the software development life cycle, development management, release management, data migrations, cut‑over planning and early live support.
• Experience with Waterfall or Agile methodologies.
• Strong logical thinking ability.
• Ability to work collaboratively.
• Problem‑solving skills.
• Ability to multitask and self‑manage time.
• Strong verbal and written communication skills.

As a Senior Microsoft Dynamics CE Functional Consultant, you’ll be responsible for:

• Conducting requirement‑gathering workshops with existing clients for changes to their current solution.
• Capturing client requirements in the form of user stories in Dev Ops.
• Customising Dynamics 365 Customer Engagement, including Marketing, Sales, Customer Service, Project Operations and Field Service.
• Modifying existing reports, dashboards and charts.
• Working with consultants to assess the impact of any proposed changes.
• Testing our work and conducting peer reviews.
• Preparing structured training material and delivering end‑user training sessions.
• Ensuring solutions provided by Infinity Group are highly maintainable, supportable and stable over the long term, adhering to recognised best practices.
• Ensuring solutions provided by Infinity Group meet Microsoft’s supported standards.
• Providing additional support to the core support function where required.