Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

We are seeking an Administration Assistant in Tunbridge Wells, England, United Kingdom, to support the smooth delivery of installation projects and contribute to the efficiency of our wider operations function.

• Process new installation orders culturais, and manage the installation diary for allocated customer accounts
• Oversee all administration related to installation work and key account projects
• Liaise with third‑party installers across the UK to coordinate resources and maintain service quality
• Confirm installation details (location, type, requirements) and manage the process from start to finish
• Verify product kit requirements and issue Vehicle Installation Guides
• Maintain regular communication with customers, installers, and internal stakeholders
• Review job sheets submitted by field engineers to ensure accuracy and completeness
• Work closely with Installation Coordinators, Account Managers and Quality Assurance Engineers
• Keep installation records accurate and up to date within internal systems
• Produce timely and relevant internal and external reports
• Plan and organise resources to meet installation demand
• Support diary management for engineers to ensure required QC audits are completed
• Validate and review supplier costings, including weekly cost checks

• Identify opportunities to improve processes and increase efficiency
• Collaborate with other business units and contribute to cross‑department meetings
• Build knowledge of different installation types and vehicle specifications
• Undertake ad‑hoc tasks to support customer service and operational needs

• Proven office administration experience
• Excellent verbal and written communication skills
• Strong working knowledge of Microsoft Office, especially Excel
• Highly organised and able to work to tight deadlines
• Ability to work independently as well as part of a team

• Supportive, collaborative working culture
• Opportunities for professional development and career growth

If you’re a proactive, detail‑driven administrator looking for your next challenge, we’d love to hear from you.