Manager of Youth and Family Counseling Services
Listed on 2026-01-25
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Social Work
Family Advocacy & Support Services, Youth Development, Child Development/Support -
Non-Profit & Social Impact
Youth Development, Child Development/Support
Overview
Title:
Manager of Youth and Family Counseling Services
Starting Salary: $52,000, salary commensurate with experience
About Lighthouse
Lighthouse MI is a growing non-profit, established in 2019 when Lighthouse of Oakland County and South Oakland Shelter joined forces to offer a stronger collective response to poverty in our Metro Detroit community. With over 80 years of combined experience, Lighthouse serves as a beacon of hope to our neighbors who need it most by offering assistance with basic emergency needs alongside housing programs and supportive services designed to support long-term economic stability.
Lighthouse owns and operates Spero Housing Group, a subsidiary non-profit dedicated specifically to developing and operating high quality affordable, supportive housing for persons of low and moderate-income, and Hand Up, a community and crowdfunding platform serving 100+ homeless service agencies and their clients across the United States.
Position Summary
The Manager of Youth and Family Counseling Services supports Lighthouse s Runaway and Homeless Youth (RHY) programs serving youth ages 10-24. This position will work within the Sanctuary, A Step Forward (ASF), and the Graduated Apartment program (GAP), supporting the clients and operations of each program. The Manger of Youth and Family Counseling Services will provide direct supervision and support to Counseling and Case Management staff, with a primary focus on Sanctuary and A Step Forward - two residential programs co-located within our Royal Oak office.
As a key leader of the RHY management team, this position assists in coaching and indirect supervision of all RHY specialist staff and helps in managing overall program design, decision-making, and progression toward program objectives. The Manager of Youth and Family Counseling Services will be committed to implementing a trauma-informed and Positive Youth Development approach throughout their work
Responsibilities & Duties
Staff Management, Supervision, and Training ResponsibilitiesRecruit, train, and supervise skilled counseling and case management staff to support runaway and homeless youth and families, as needed.
Assign cases on an ongoing basis, ensuring an effective and equitable caseload distribution that maximizes productivity and quality of services.
Review case records and documentation for completeness, consistency, and quality of services provided.
Facilitate weekly case conferencing with counseling, case management, and relevant program staff to support youth and family goals.
Work with HMIS Administrator to monitor RHY-HMIS for data quality, completeness, and timeliness of case notes, service transactions, and other required data elements.
Report program information, including explanation of program performance, direction, problems, and potential solutions, to Director.
Work with the Director of Youth Programs to develop, implement, and supervise an annual training plan for counseling and case management staff.
Support RHY team training plans and needs, including providing active, ongoing staff coaching and mentorship in partnership with the Manager of Youth Programs.
Collaborate with the Director of Youth Programs and Manager of Youth Programs to build a strong team culture and rally around operational and strategic goals and vision.
Assist in recruitment of counseling interns alongside other Lighthouse staff, and serve as main point of contact for clinical internship opportunities and supervision.
Stay up-to-date with ongoing best practices, program implementation requirements, and program and agency standards. Train staff accordingly and maintain accountability.
Ensure program implementation and activities are carried out in alignment with Lighthouse's objectives, motives and goals and to ensure that agency and program, goals or objectives are accomplished within prescribed time frame and funding parameters.
Proactively evaluate individual and team performance on a regular and ongoing basis and provide ongoing training toward continuous improvement.
Direct Client Services
Provide individual, family, and group counseling to interested parties through the Sanctuary, ASF, GAP,…
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