Cloud Systems Administrator

Summary:

LCO is a highly regarded hosting and cloud services provider looking for a full-time Systems Administrator to join our fast-paced & high-tech work environment. At LCO, we’re focused on providing leading-edge cloud solutions and superior customer support for small and mid-sized businesses. We offer a wide range of benefits and opportunities for advancement, along with a collaborative work environment that promotes interaction and camaraderie among all team members.

• Provide exceptional customer support experience for our clients
• Daily management and administration of Linux & Windows hosted VM’s residing within LCO data centers, utilizing Open Stack management platforms
• Intermediate and advanced support for web & database servers, applications, and end-users
• Support and administration of Veeam backup & disaster recovery solution offerings
• Support and administration of Citrix Xen App/Xen Desktop server farm
• Assist in the maintenance of data center operations as needed
• Shared responsibility of after-hours on-call duties as assigned

• Ability to use critical thinking and apply to problem-solving skills
• Exceptional customer service and interpersonal skills are a must
• Intermediate to strong competency with SMTP, DNS, and TCP/IP Intermediate to strong skills with Linux/Apache/MySQL/PHP
• Intermediate to strong skills with VMWare ESX Hypervisor
• Intermediate to advanced LAN/WAN knowledge and troubleshooting capabilities
• Intermediate to an advanced working knowledge of MS Windows Server and Active Directory
• Must be a quick learner with a desire to work in a team-oriented environment

• Veeam Backup Software
• Solutions Architect/Sales Engineer experience a plus
• AWS and/or Azure competency a plus

• Focus of study in Information Systems is an asset
• Minimum 8 years in the IT Industry
• Excellent written and verbal communication skills
• Excellent time management skills and proven ability to multi-task competing priorities
• A sense of urgency for task completion and customer satisfaction are a must

• Team members must share our common set of core values:
  Trust, Expertise, and Vision
• We have a strong sense of urgency and work with intensity. We want our clients to be served at the highest level as soon as possible.
• We believe that the employee/employer relationship is a two-way street based on give and take. With that comes mutual respect and flexibility on both sides.
• We believe that everyone should have a voice and a seat at the table. Your ideas are welcome here.
• We believe that happy Employees lead to happy Customers.
• We operate in a team environment, while also demonstrating the ability to take initiative on your own and be a self-starter.
• We believe that a strong work ethic, a drive for continuous improvement, and the ability to share a good laugh each day with your co-workers are key ingredients for a successful team.

If you are a hard worker with excellent communication, teamwork and project skills, we would love to talk with you. Please be prepared to demonstrate your knowledge via a skills assessment exercise as part of the qualification process. Qualified applicants should send their resume and salary requirements t . Absolutely no phone calls and no recruiters.

• Royal Oak, MI (On-site with some flexibility)
• Liberty Center One – A leading regional cloud infrastructure and datacenter services provider, named to the Inc. 5000 list three consecutive years.