Patient Coordinator

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Sciometrix is a leading digital Health company looking for a Patient Care Coordinator . We are a leader in Telehealth
-healthcare Virtual care Management. Our mission to engage patients to Deliver better outcomes. Sciometrix is known among customers, peers, and patients for clinical excellence, patient experiences, and provider satisfaction. Since the inception of our patient count, technological solutions have been evolving.

We empower healthcare providers with advanced technology and human expertise, revolutionizing a patient's experience. Our propriety software and related technologies ensure HIPAA compliancy with cloud access. We have established HIPAA-compliant Clinicus, an artificial intelligence (AI) bot that monitors patients 24/7 and ensures fast response in their care management program. Clinicas watches each patient's vitals and alerts our licensed team when a patient's program progress or vitals are varying.

Our team will then quickly contact the patient to discuss the change. If needed, we will schedule a physician's appointment .

• Meaningful Client Engagement
• Make a direct difference in people’s lives by helping clients manage chronic conditions, improve wellness, and build sustainable habits.
• Collaborative Culture
• Work alongside a team of healthcare professionals committed to integrated, whole-person care without the silos.
• Growth & Learning Opportunities
• Stay sharp and current with access to professional development, training resources, and exposure to evolving telehealth technologies.
• Tech-Enabled Efficiency
• Use industry-leading digital tools and EHR systems designed to make your work more effective not more complicated.
• Supportive Autonomy
• Take control of your caseload and daily schedule while knowing your team has your back.
• Inclusive & Impact-Driven Mission
• Be part of a company that values diversity, equity, and evidence-based care and is committed to health outcomes that matter.

• Paid time off
• Paid Holidays
• Medical
• Vision
• Dental Insurance
• Royal Oak, MI downtown
• Paid Parking

We are seeking a dedicated Patient Care Coordinator to join our operations team in a facility-based role that includes regular travel. This position supports our remote patient monitoring program by coordinating and executing the recovery of medical monitoring equipment (e.g., blood pressure cuffs, glucose monitors, pulse oximeters) from patients who have completed their care plans. You’ll serve as a key liaison between patients and operations, ensuring timely pickups, accurate documentation, and safe handling of equipment.

• Travel to patient homes and healthcare facilities across designated states to retrieve remote monitoring devices. PACKAGES CAN BE HEAVY!!!
• Schedule and confirm pickup appointments with patients, caregivers, and clinical teams.
• Safely handle, sanitize, and return medical equipment to inventory hubs.
• Maintain detailed records of recovered devices and update tracking systems.
• Provide basic device support or education prior to pickup if needed.
• Collaborate with logistics and supply chain teams to optimize travel routes.
• Adhere to HIPAA and infection control standards during all interactions.
• Report equipment issues, losses, or patient concerns to the Director of Operations.
• When the coordinator is not traveling, retrieving and recovering devices, they will be responsible for handling calls, managing EMR uploads, responding to voicemails and device management.

• Approximately 50% travel across multiple states.
• Overnight travel may be required depending on route and patient volume.
• Travel schedule coordinated with the Director of Operations and planned in advance.

• 2+ years in healthcare coordination, home health, or medical device support.
• Strong communication and organizational skills.
• Comfortable working independently and managing a dynamic travel schedule.
• Valid driver’s license and clean driving record.
• Familiarity with EMR systems and inventory tracking tools preferred.
• Ability to lift and transport equipment (up to 25 lbs) if required.

In person. The role will report to the Royal Oak office when not traveling. This is an onsite role.

Sciometrix is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, disability, gender identity, veteran status, and more. Join us at Sciometrix and be part of a team dedicated to transforming healthcare through telehealth innovation.

Job Type: Full-time

What is your expected hourly rate?

Royal Oak, MI 48067 (Preferred)