Services ER Tech Clinical Support

Job Summary

As a team member of the Employer Services Department at Corewell Health, you ll play a vital role in providing top-quality care to our clients. Under the supervision of an RN, you ll perform delegated patient care tasks and be expected to meet all established competencies. You ll be a vital part of our team, that blends high-level customer service with administrative and clinical support, focusing on creating a seamless, personalized client experience.

The position requires exceptional communication skills as well as empathy and the ability to maintain discretion in multiple environments.

• Performs higher level of patient care tasks as prescribed by established competencies, and as delegated by the supervising professional Registered Nurse in accordance with departmental policies and procedures which include phlebotomy, urine testing, vital sign measurement, and EKG functions.
• Reinforces the patient teaching plan by providing clarification, explanation and/or demonstration to patients/substitute decision-makers regarding treatments, procedures and aftercare.
• Reinforces the patient teaching plan by providing clarification, explanation and/or demonstration to patients/substitute decision-makers regarding treatments, procedures and aftercare.
• Applies and changes sterile and non-sterile dressings using appropriate techniques. Applies ace bandage or elastic stockings as required. Assists in performing catheterizations, gives enemas, urine and stool testing, glucometer and EKG functions.
• Gathers subjective and objective patient care data; gathers information from primary and secondary sources such as direct observation/measurement, patient/significant other interviews, and the medical record. Documents accurate, complete and precise patient information, interventions and responses in the patient’s medical record.
• Performs technical skills such as (not all inclusive): collecting blood samples, obtaining vital signs, performing ECGs, sets up and assists with wound care, sets up and assist with pelvic exams; and assisting with procedures as directed by the nurse and physician.
• Utilizes and understands sterile techniques.
• Effectively communicates with patients, significant others and other members of the health care team supporting patient and family centered care.
• Stocks and maintains adequate equipment and supplies in the patient care areas. Ensures vehicle and equipment are ready for response at all times.
• Performs safe movement/transporting of patients; removes waste materials, sanitizes tools, delivers meals to patients.
• Completes documentation and records according to department policy.
• Demonstrates a high degree of professional conduct.
• Attends all required safety training programs and describes responsibilities related to general safety.
• Follows the hospital exposure control plans / blood borne and airborne pathogens guidance.
• Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
• Promotes effective working relations and works as part of a department team to meet goals and objectives.

Required

• High School Diploma or equivalent
• 6 months of relevant experience. Requires a minimum six months  exhibited performance as a nursing assistant or other inpatient caregiver experience, paramedic, EMT, urgent care caregiver experience or a Nursing Student (preferred completion of a Medical Surgical rotation).
• CRT-Basic Life Support (BLS) - AHA American Heart Association Upon Hire Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross Upon Hire

Preferred

• LIC-Emergency Medical Technician (EMT) -  State of Michigan Upon Hire preferred

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope.

Join a nationally recognized…