Solution Architect – ServiceNow

Job Description

We are seeking an experienced Service Now Solution Architect to lead the technical design, implementation, and optimization of Service Now solutions for enterprise clients. The ideal candidate will have strong architecture expertise, hands‑on development capabilities, and deep experience across Service Now modules and integrations.

• Service Now System Administrator Certification
• Service Now Implementation Specialist Certification
• Experience working with Service Now domains

• Work closely with ITMS Process Architects, customer teams, Business Analysts, IT support teams, and other technical groups to ensure Service Now implementations are delivered in a controlled and predictable manner.
• Design and document technical architecture, solution design, and user guides.
• Gather requirements, design, develop, and maintain integrations between Service Now and third‑party applications.
• Provide external client‑facing consulting services within a technology‑focused practice (e.g., Data/Database, Security, Network, Product, or Technical Architecture).
• Achieve personal utilization and revenue targets through effective delivery and relevant technical skills.
• Communicate effectively in formal settings—proposal presentations, client workshops, and internal events. De...