Impact and Evaluation Officer

Help us understand the difference we make to the people of Warwickshire.

Warwickshire Fire and Rescue Service (WFRS) is committed to making Warwickshire the best it can be, sustainable now and for future generations. Our mission is clear: to keep people safe in their homes, their environment, their workplace, and when travelling in and through Warwickshire.

To support this mission, we are recruiting an Impact & Evaluation Officer who will help us understand the effectiveness of our prevention, protection, response, and resilience activities, ensuring our decisions are grounded in robust evidence.

Are you passionate about public service, turning data into insight, and insight into action? We are looking for someone who can help us understand what’s working, what’s changing, and what truly makes a difference. This is a key role for someone who values evidence, learning, and supporting teams to improve the way they deliver outcomes. Your work will directly contribute to safer communities and a more resilient service.

Warwickshire Fire and Rescue Service (WFRS) is a county fire and rescue service operating under the governance of Warwickshire County Council (WCC). As a key component of the county’s emergency response infrastructure, WFRS is committed to protecting communities through prevention, protection, response, and resilience services. The service works in close partnership with local authorities, emergency services, and community stakeholders to ensure the safety and resilience of Warwickshire’s residents and environment.

To find out more information about working for Warwickshire please click on the link Employee Value Proposition.

The RM&A Team plays a pivotal role in organisational development, with responsibilities spanning risk management, strategic planning, organisational assurance, evaluation, and continuous learning and improvement. As an Impact & Evaluation Officer, you will help strengthen our evidence base and embed a culture of insight driven decision making across the Service. Working closely with internal departments, senior leaders, and external partners, you will design and deliver evaluation activity that helps us understand the effectiveness of our work and the difference we make to our communities.

You will contribute to organisational learning and play an active role in shaping improvements that enhance both our service delivery and community outcomes.

As part of the Risk Management and Assurance (RM&A) Team, you will be at the heart of organisational learning and improvement, helping WFRS understand the impact of its prevention, protection, response, and resilience activities. Your insight will support evidence based decision making, strengthen organisational performance, and help ensure we deliver the best possible outcomes for the people of Warwickshire.

The role will include:

• Designing and delivering evaluation frameworks.
• Leading the WFRS Evaluation Policy and associated Evaluation Programme.
• Applying appropriate qualitative and quantitative methods to assess the effectiveness and impact of service activities.
• Collecting, analysing, and interpreting data, to generate insights that inform strategic planning and organisational improvement.
• Producing high quality reports and presenting findings at governance meetings.
• Contributing to national and regional learning and collaborating with internal teams, external partners, and community stakeholders to embed evaluation.
• The postholder will stay up to date with best practice, ensure all evaluation activity meets ethical and data protection standards, and champion a culture of learning and continuous improvement across WFRS.

This is more than a job; it is a chance to make a meaningful impact in public service. Whether you are an experienced professional or looking to grow into the role, we offer a developmental pathway supported by mentoring and access to learning. You’ll be working in a supportive, flexible, and inclusive environment, where WFRS is proudly committed to upholding the National Fire Chief Council Core Code of Ethics.

• Certificate in Monitoring and…