Customer Service Advisor

Customer Service Advisor | Hybrid Working

Location:

Warwick, Warwickshire (Free parking + near Warwick Parkway station)
Salary: £24,576 + Benefits
Job Type: Full-time, Permanent

Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent or Customer Support Administrator looking for a Monday–Friday role with hybrid working and no weekends? We’re recruiting for an established company in Warwick, offering an opportunity for someone with customer service, retail, hospitality, administration or office-based experience, who wants stability, progression and work-life balance.

Key Benefits for the successful Customer Service Advisor

Hybrid working available – 2 days WFH after completion of training
Modern office environment
BUPA healthcare and Medicash plan
Death in Service & Critical Illness Cover
Employee discounts & social events
Customer Service Advisor duties

Handle inbound and outbound calls
Respond to customer enquiries via phone, email, live chat and web
Provide high-quality customer support and customer experience
Update systems and complete administration/data entry tasks
Work as part of a busy customer service team/contact centre
Skills and experience required to be successful as a Customer Service Advisor

Previous customer service experience (contact centre, retail, hospitality, office admin, healthcare or similar)
Strong communication and listening skills
Good IT skills (Microsoft Office, CRM systems, data entry)
Positive attitude and team player
Ability to work in a fast-paced environment
Job titles this role could suit

Customer Service Advisor | Customer Support Advisor | Call Centre Advisor | Contact Centre Agent | Client Services Advisor | Customer Experience Advisor | Office Administrator | Helpdesk Advisor

If you’re searching for a hybrid customer service job in Warwick with great benefits and long-term progression, apply today