Customer Support & Sales Coordinator; Temporary

Position: Customer Support & Sales Coordinator (Temporary)
Location: Old Milverton

Role:

-Customer Support & Sales Coordinator (Temporary)

Location:

-Warwick- some flexibility with the occasional day from home once trained.
Type:

-6 months initially with the chance to extend depending on workload
Pay Rate:

-Entry level hourly rate

Russell Taylor Group are looking for a Customer Support & Sales Coordinator to handle customer enquiries and quotations via email and phone. This role focuses on responding to quote requests, following up on open quotations, and supporting customers through straightforward administrative processes.
The ideal candidate is customer-focused, organised, calm under pressure, and confident communicating with a range of stakeholders.

Key Responsibilities

• Manage and allocate incoming customer enquiries

• Prepare, follow up, and help convert customer quotations

• Complete supplier and customer documentation as required

• Accurately record all activities using a CRM system

Skills & Experience

• Previous admin customer service experience required (quoting experience desirable),

• Experience in this type of role in technical/manufacturing or engineering company would be preferred.

• Comfortable reviewing quotes, contracts, and customer documentation

• Confident with basic calculations such as discounts

• Proficient in Microsoft Office (Excel, Word) and CRM systems

• Strong written and verbal communication skills

• Able to manage multiple priorities and deadlines with a calm, professional approach

Important Information:
We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our  on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.

If you would like further information on the policy or GDPR please get in touch with us