Center Director

The Center Director is the sales-driven leader responsible for driving student enrollments, revenue growth, and overall profitability of the Sylvan Learning Center in Round Rock. This role blends consultative sales, community relationship-building, team leadership, and operational management.

The ideal candidate is highly motivated by performance metrics, excels at converting inquiries into enrollments, and can lead a team of tutors to deliver exceptional academic outcomes while maintaining strong margins.

• Own and achieve monthly and annual revenue targets
• Convert inbound leads into enrolled students through consultative sales conversations
• Conduct diagnostic reviews and present personalized learning plans to families
• Overcome objections and confidently close enrollments
• Track KPIs including lead conversion rate, average program value, and retention
• Execute local marketing initiatives and community outreach to generate new leads
• Build referral partnerships with schools, PTOs, and local organizations

Success in this role is measured first by enrollments, revenue growth, and center profitability.

• Recruit, hire, train, and coach tutors
• Schedule tutors to optimize instructional coverage and labor efficiency
• Foster a high-performance, positive, and student-centered culture
• Conduct regular team meetings and performance reviews
• Ensure consistent delivery of the Sylvan instructional model
• Manage center P&L; with focus on revenue growth and expense control
• Monitor payroll, cost of instruction, and operating expenses
• Ensure high retention rates and student progress tracking
• Maintain compliance with Sylvan brand standards and company policies
• Oversee daily center operations, including scheduling, customer service, and facility standards

• Serve as primary point of contact for families
• Maintain strong relationships with parents and guardians
• Address concerns promptly and professionally
• Conduct regular progress conferences to reinforce value and drive renewals

• 3+ years of experience in sales, retail management, or service-based business leadership
• Demonstrated success meeting or exceeding revenue targets
• Strong closing skills and consultative sales ability
• Experience leading, coaching, and developing a team
• Financial acumen and comfort managing budgets and performance metrics
• Education industry experience a plus, but sales leadership is essential