Technology Integration Specialist

Job Opportunities at Texas State University Please see Special Instructions for more details.

IT Assistance Center will not sponsor or transfer visa sponsorship for this position.

• Demonstrated experience providing exceptional customer service.
• Basic understanding of Audio-Visual systems, and networked components.
• Demonstrated experience in multi-tasking, working under pressure, providing rapid solutions for customer technology issues.
• Must show effective written and interpersonal communication skills.
• Demonstrated knowledge using and troubleshooting both Mac and PC computer hardware and software.
• Ability to obtain ANSI / ISO General CTS certification within 18 months of employment.
• Must have and maintain a valid driver’s license.
• Must be willing to work additional hours, sometimes with little advanced notice, to complete projects, meet deadlines or cover a team members shift.

• Demonstrated experience installing and supporting audio/visual systems in a higher education environment.
• Demonstrated knowledge of how to write and read technical documents, including: manuals, CAD drawings, floor plans, etc.
• Knowledge of AV Design principles and general construction standards.
• Knowledge of AV Control Systems and AV Device configuration.
• Knowledge of Zoom and/or other video conferencing applications.
• Experience with supporting audio, visual, and computing resources in an integrated environment.
• Audio/Visual system integration experience and knowledge.

The Technology Integration Specialist I is responsible for the installation, maintenance, and support of audio, visual, and computing equipment in classroom and presentation environments. This role involves troubleshooting issues, maintaining accurate inventory and data records, and providing technical training and support to faculty, staff, and students.

• Install, maintain, and support audio/visual/presentation technologies and computer systems for instructional spaces.
• Perform routine maintenance of audio/visual and computing technologies.
• Physically install audio/visual/presentation technologies and computer systems.
• Handle special requests for installation of user-owned/TX State Site Licensed software.
• Design and fabricate custom solutions such as mounts, cabinets, support mechanisms, or unique hardware.
• Evaluate and identify new technology for potential implementation.
• Assist in emergency troubleshooting operations for instructional spaces.
• Provide Tier 2 phone and in-person support of audio/visual/computing technologies in learning space environments.
• Support video conferencing needs across the University.
• Communicate effectively with faculty, staff, and co-workers.
• Provide technical training to faculty, staff, co-workers, and students
• Develop educational support materials for faculty and students.
• Schedule and conduct per-semester training sessions.
• Conduct training surveys to evaluate effectiveness and identify areas for improvement.
• Maintain accurate inventory of all equipment and resources.
• Coordinate services and resources within Instructional Technologies and the University community.
• Perform additional duties as assigned.

IT Assistance Center will not sponsor or transfer visa sponsorship for this position.

11/20/2025

Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa.