Loan Administrative Partner

Cross Country Mortgage (CCM) is a top-10 retail mortgage lender with more than 8,000 employees operating 600+ branches across all 50 states. We have been recognized eight times on Inc. 5000’s Fastest-Growing Private Companies in America and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K with an employer match. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

The Loan Partner I is responsible for managing calendar and emails. The Loan Partner I will also manage the branch lead tracker, branch database, and maintains business rapports.

• Schedule all appointments for the team leader, including but not limited to new leads and additional appointments for the Loan Originator.
• Confirm all appointments.
• Take all incoming calls.
• Keep team lead on track by maintaining emails, time blocking activities, calls, and schedule.
• Manage marketing materials such as thank you notes, birthday announcements, and gifting.
• Update the database on the first of each month with closed loans.
• Conduct 30-60-90 day calls for all closed loans.
• Coordinate monthly events such as happy hours and lunch and learns.
• Complete and maintain branch-assigned checklists, files, analysis’ within allotted branch deadlines.

• High School Diploma or equivalent
• Working knowledge of RESPA and general knowledge of all mortgage and consumer lending regulations, and loan documents preferred
• Strong math and analytical skills
• Excellent written and verbal communication skills
• Ability to prioritize and meet deadline
• Available to work varying hours and overtime if needed

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Cross Country Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success!

Cross Country Mortgage, LLC. (NMLS
3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, color, orientation, gender, age, national origin, veteran status, disability status or marital status. Employment is contingent upon successful completion of a background investigation. Cross Country Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government.

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