Recreation Assistant – Special Events

Description

Under close supervision, the Recreation Assistant provides customer service to patrons and performs routine problem resolution in the assigned location. Posted pay range is the starting salary. Pay rate offered is based on experience.

• Provide customer service in a fast, friendly, and professional manner.
• Participate in daily operations of the assigned facility, including organizing, cleaning, and sanitizing work areas and public areas; monitoring and maintaining inventory and supplies.
• Respond to requests for information, complaints, and other related issues from the general public.
• Prepare paperwork, rosters, reports, and simple statistics related to daily activities.
• Operate cash register, balance cash register, complete receipts, handle cash, ensure cash drawers and deposits are properly accounted for after each shift; maintain security of cash and keep accurate records of monies and transactions.
• Attend in‑service trainings and maintain required certifications.
• Receive and process recreation program registrations, memberships, and facility reservations, including routine bookkeeping activities such as processing refunds, printing membership cards and day passes, processing class transfers, and performing related activities.
• Assist with pre‑event and post‑event activities, which may include event setup, painting and decorating, purchasing supplies, designing and creating ideas and themes, cleanup and reorganization, props and decoration storage, and monitoring and maintaining inventory and supplies.
• Distribute and collect gaming equipment within applicable facilities; set up facilities for classes.
• Assist with event‑day operations, including cash handling, beverage and giveaway distribution, and leading community activities.
• Perform a variety of clerical activities in support of office operations, such as inputting information into databases; preparing promotional flyers; answering phones; filing; maintaining a calendar of events; entering information into databases, websites or other tracking systems; and other related activities.
• Monitor patrons utilizing recreation facilities; identify and resolve potentially hazardous situations.
• Exercise diligence in maintaining safety for all members and guests; perform emergency services by rescue, response, and first aid throughout the facility as necessary.

• High School Diploma or equivalent;
  High School Diploma or GED equivalent.
• Customer service and cash handling experience preferred; no previous work experience required.
• Valid Texas Driver’s License preferred.
• Assigned to Parks & Recreation; must hold a Shallow Water Lifeguard Certification or obtain the certification within 30 days of hire.

• Health Plan
• Dental Plan
• Vision Plan
• Additional Supplemental Plans (optional)

• Retirement Plan
• Deferred Compensation Plans

• Education Reimbursement Assistance
• Employee Wellness Center
• Clay Madsen Recreation Center Membership
• Employee & Family Pool Pass (seasonal)
• Round Rock Public Library Card
• Medical and Dependent Day Care Reimbursement Account
• Employee Assistance Program
• Longevity

• Vacation
• Sick
• City Holidays