Shift Leader - Express
Listed on 2026-01-10
-
Retail
Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Tesco Shift Leader - Days - Rothwell Express
Join us as a Shift Leader at the Rothwell Express store. In this role you will support retail operations, lead your team and ensure customers receive an excellent experience.
Pay
:
Starting from £14.76 an hour, increasing to £15.97 for stores inside the M25. Additional payments may apply based on location.
Hours
: A minimum of 16 guaranteed hours per week, with flexible options down to 12 hours per week. Availability windows are provided below and you will receive at least three weeks’ notice of your scheduled shifts.
- Sunday: 14:00 – 23:00
- Tuesday: 05:30 – 14:30
- Thursday: 11:00 – 19:00
- Friday: 14:00 – 23:00
- Saturday: 14:00 – 23:00
- Lead and coordinate shifts, ensuring a clean, well‑stocked store that meets customer expectations.
- Facilitate customer service, listening to customers and helping them leave satisfied.
- Coach the team, provide feedback and identify opportunities to improve service.
- Support colleague safety and create an inclusive, collaborative working environment.
- Maintain a clear understanding of store performance and assist managers with action plans.
- Act as the primary point of contact for day‑to‑day queries when the manager is absent.
- Minimum of 18 years of age.
- Strong communication skills, able to keep the team informed.
- Leadership experience in a retail environment is desirable.
- Ability to make sound decisions under change and time pressure.
- Positive, motivating, and customer‑focused attitude.
- Holiday entitlement of 20 days + personal day (up to 22 days after 12 months) plus bank holidays.
- Flexible working options from day one.
- Employee discount: 10% off and 15% off pay‑day weekends; maximum savings £2,000/year.
- Wellbeing services and health cover.
- Company pension with matching contributions up to 7.5 %.
- Uniform provision and inclusive workplace culture.
We are proud to be a Disability Confident Accredited Employer and offer a fully inclusive recruitment process. Candidates must have passed the school leaver’s age and, if working early mornings or late evenings, must be over 18. Tesco declares a commitment to diversity, equity and inclusion and treats all applicants equally.
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