Customer Advisor – Sales & Service

Customer Advisor – Sales & Service

£34,270 OTE | £25,480 basic + uncapped commission

Rotherham (S63)

This role is about conversations that matter.

You’ll be speaking to customers who already use the service — answering questions, sorting renewals, discussing upgrades, and helping them get the most out of what’s available. Some calls are straightforward. Others are an opportunity to spot where a better option fits. Either way, the focus is on doing right by the customer while delivering strong results.

You’ll be based on‑site in a busy Rotherham office, working with clear targets, solid support, and a commission structure that genuinely rewards effort.

• Handling inbound calls from existing customers
• Supporting with renewals, changes, upgrades and general queries
• Listening properly and recommending relevant options
• Using multiple systems confidently and accurately
• Hitting agreed sales and quality targets without cutting corners

• You enjoy speaking to people and explaining things clearly
• You’re comfortable working towards targets
• You pick up systems quickly and don’t shy away from technology
• You stay calm, professional and positive under pressure
• You want progression, not just a job
• Sales or contact‑centre experience helps, but it’s not essential. The right attitude matters more.

• Full‑time, permanent role (40 hours per week)
• Shifts between 8am and 10pm, Monday to Sunday
• Rotas issued at least a month in advance
• Uncapped commission on top of a solid basic salary
• Benefits including discounts, wellbeing support and dental cover
• Structured training from day one, plus ongoing development
• This is a fully on‑site position, working five 8‑hour shifts out of seven at the Rotherham S63 office.

If you want a role where good conversations turn into real earnings — and real career options — apply now.