IT Manager

Region:
South Yorkshire

Job Title: IT Manager - Manufacturing

• Education Requirements - degree or industry standard qualification preferred but not essential
• Experience Requirements - see below
• Industry - Manufacturing / Technology
• Job Location - Rotherham
• Qualifications - Industry standard
• Responsibilities - see below
• Skills - see below
• Work Hours - 35 hours

The Organisation:

Our client, a market leader in home solutions, is looking for a European IT Manager to further build their current ICT/applications environment. Part of a large group established since the 1970s, you will be working for an organisation that offers a collaborative team environment and the chance to truly make a difference with the systems you help create.

The company has been serving customers in commercial, industrial, and consumer markets throughout Asia, North America, and Europe for decades. Regional offices are based in Rotherham, South Yorkshire, and the group headquarters are in Asia. The group has a total of 14 offices with manufacturing sites in key markets worldwide and works with world-class brands and consumers all over the world.

It’s an exciting time to join an organisation that has invested heavily in IT, believes systems development will take them forward, and now simply requires the right person to lead from the front and be a champion of the cause.

35 hours per week (Monday – Friday)

25 holiday days per year (plus Public Holidays)

Up to 5% Employer pension contribution

Cash-back Health Scheme

Group Life Cover

Free parking

Requirements for the role:

Degree level-educated and/or recognised certification in IT.

• IT business operations
• Good working knowledge of Office 365, SharePoint, Microsoft Server 2016 Standard Edition, and Microsoft Server 2012 Standard Edition and maintenance thereof
• Network troubleshooting, cabling, and PC configuration
• Excellent knowledge of information security principles, including GDPR and data protection
• Background in Project Management is advantageous
• Experience supporting MAC users is desirable
• Excellent communication skills with the ability to explain complex topics in simplistic terms
• Must be “hands-on” with a proactive approach (not reactive)
• Problem-solving and analytical skills
• Flexible & willingness to travel to EU Offices when required

Job summary:

As IT Manager, you will operate in a standalone role and take responsibility for all IT requirements; network infrastructure, security, PC and mobile hardware and software. You will lead all IT-related projects, improvement of systems and efficiencies for departments. You will work closely with Department Heads/Managers on their requirements, scoping, implementation, and training on IT projects and will be heavily involved in the company’s long-term IT strategy.

Your overall objective is to deliver reliable, efficient, and continuous IT operation of the business across all departments and regions.

Main Duties (but not limited to):

• To perform the job in accordance with the company’s policies and procedures
• Research, recommend, procure, and implement IT equipment and services
• Manage all outsourced & third-party IT services, including upgrades, building strong relationships and SLAs
• Help create and support the IT strategy, policy, and budget
• Ensure smooth delivery of IT projects, incident, problem, and change management
• Provide day-to-day IT support to around 70 users across Europe
• Support Office 365 and co-ordinate IT training when required
• Track all IT and telephone hardware
• Deployment and set-up of desktop/laptops & mobile devices to new & existing users (sourcing equipment, user set up/email accounts, software, etc.)