Technical Support Officer

Salary £26,403 - £28,142

Contractual hours 37

Basis Full time

Region Rotherham

Job category/type Housing

Date posted 12/02/2026

Job reference REQ
22266

Permanent, full time, 37 hours per week.

Rotherham Council is seeking a motivated and organised Stock Surveying Support Officer to join Housing Property Services, working within the Housing Investment Team.

This role provides essential administrative and operational support to the Stock Surveying Team, helping to ensure the effective delivery of stock condition surveying and associated investment programmes across the Councils housing stock.

Working under the supervision of the Stock Surveying Coordinator
, you will support a wide range of projects and programmes, including the triage and raising of repairs, maintaining accurate records, and liaising with customers, colleagues, and stakeholders.

• Provide day-to-day administrative and operational support to the Stock Surveying Team.
• Triage survey outcomes and raise remedial repairs where required.
• Compile, update, and maintain accurate records, including the management of IT systems and databases.
• Check and validate information received to ensure data accuracy.
• Liaise with customers, internal teams, and external stakeholders, including arranging appointments and maintaining diaries.
• Respond to enquiries from other departments relating to stock surveying activities.
• Support the introduction of new ways of working to improve efficiency and service delivery.
• Assist with the delivery of wider Housing Investment Team work streams, including:
  • Fire-damaged properties
  • Structural works
  • Environmental works
  • Tenant alterations
  • Stock condition surveys

You will be organised, customer-focused, and self‑motivated
, with strong administrative skills and the ability to manage a varied workload. You will be comfortable working as part of a busy team, communicating effectively with a wide range of people, and contributing to service improvement.

• Be part of a team delivering real improvements to residents’ homes
• Work within a supportive, professional housing investment service
• Opportunity to contribute to large-scale housing programmes and projects
• A varied and rewarding role within a fast‑paced environment.

For an informal discussion, please contact Carrie Dudley, Senior Surveyor at .

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.

For further information, please visit our website.