IT Support Specialist

Description We are working with a client near Roswell, GA who is seeking a skilled IT Support Specialist to join their team. This role works closely with the IT Director to ensure hardware, software, and networks are running smoothly, providing technical support to staff, and driving operational efficiency.

Key Responsibilities:

Maintain fully operational hardware, software, and network systems. Provide technical support and guidance to staff on computer systems and software. Install, configure, and troubleshoot computer systems, mobile devices, and other IT equipment. Support IT security measures and data protection initiatives. Assist with online program development to improve productivity. Train staff on IT systems and new software. Perform additional duties as assigned.

Requirements

Qualifications:

 Bachelor's degree in Computer Science or 2+ years of related experience. Hands-on experience with desktop support, troubleshooting, and basic hardware configuration.

Experience with Microsoft Active Directory, Windows 7/10, and enterprise IT support. Strong communication skills and ability to work collaboratively. Valid Georgia Driver's License; flexible work schedule. Preferred:
Microsoft Office, Zoll Rescuenet Dispatch-Billing, and Ring Central. Technology Doesn't Change the World, People Do.®

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