Customer Relations Representative - State Farm Agent Team Member
Listed on 2026-01-22
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual
Customer Relations Representative - State Farm Agent Team Member
Full Time in Roswell, GA
Responsive recruiter Replies within 24 hours
- Simple IRA
- Bonus based on performance
- Opportunity for advancement
- Paid time off
I’ve been proudly part of State Farm since 2007, building a career centered on service, community, and leadership. I earned my BSIE from University of Michigan and my MBA from Loyola University Chicago.
Giving back is an important part of who I am. I’ve served as Past President of the North Fulton Rotary Club, volunteer with Special Olympics, and am an active member of my local church. I also coach youth hockey, baseball, football, and soccer, which has given me a deep appreciation for teamwork and mentorship.
We offer a Simple IRA and flexible scheduling to support a healthy work‑life balance. Our office is a place where community values and professional growth come together, and we’re looking for people who share that same passion for helping others and being part of something meaningful.
ROLE DESCRIPTIONAs a Customer Relations Representative - State Farm Agent Team Member with Cliff Wilcox - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
- Communication and problem‑solving skills.
- Experience in customer service preferred.
- Ability to handle high‑stress situations calmly.
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Compensación $45,000.00 - $65,000.00 per year. Apply Now.
State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighborsMake a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none.
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