Clinical Quality & Patient Safety Coordinator

Clinical Quality & Patient Safety Coordinator

At Pediatric Home Service, we help medically complex kids live their best lives,
at home, with their families. As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that’s committed to putting children and families first.

• Position
  :
  Clinical Quality & Patient Safety Coordinator
• Hours
  :
  Monday-Friday, 8am-5pm (Hybrid)

THE POSITION:

• Prepares for accreditation, state department of health, and other regulatory agency surveys, ensuring that all requirements have been fulfilled.
• Coordinates and directs changes related to accreditation and other regulatory agencies’ standards; advises managers on standards and coordinates activities to be done by PHS to meet and comply with agency standards.
• Develops, implements, and audits accreditation and licensing-related company policies, procedures, and assessments.
• Serves as the point person for any questions, problems, and issues related to accreditation and other regulatory agency issues that have been brought forward by internal staff or external agencies.
• Educates internal and external clinicians, as well as PHS’s patients, families/caregivers, and customers.
• Exercises discretion and judgment, which includes duties of a confidential nature.
• Functions as the central coordinator within the company for receiving, processing and responding to all information regarding the safety of company products and services.
• Responds to patient safety issues as quickly as possible; responsible for the communication of accurate and understandable information in a timely manner to all affected parties; oversees and verifies appropriate response by PHS.
• Responds to any patient harm reports by managing the root cause analysis process.
• Functions as the central coordinator for all med-watches, including submission, and necessary follow-up.
• Drives process improvement by managing the clinical process improvement groups/initiatives.
• Collaborates with multidisciplinary team to identify problems and implements resolutions with new systems or performance measures.
• Researches, coordinates, and facilitates activities to assure compliance with all pertinent regulatory agency requirements.
• Serves as a resource for clinical managers, directors, and employees regarding clinical policies, procedures, and best practices.
• Participates in and serves on committees and manages projects.
• Checks for the existence and propriety of company policies.
• Creates, develops, and performs audits.
• Prepares or composes and sends correspondence including letters, e-mails, memos, faxes etc.
• Creates, develops, and assists with written, verbal and/or visual presentations.
• Creates and maintains spreadsheets and other databases.

Qualifications:

• Bachelor's degree (B.
  
  A. or
  
  B. S.) from four-year college or university; or one to two years of related experience and/or training; or equivalent combination of education and experience
• Exceptional critical-thinking, research, communication, and analytical skills; a strong sense of ethics and professionalism; a high level of organizational, multi-tasking, problem solving and communication skills.

Certificates, License, Registration

• Clinical license required: RN, RRT/LRT, PHARM, or other related clinical license.

BENEFITS

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
• 401(k) Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• Health and Dental insurance
• Short & Long Term Disability and Life Insurance

We look forward to learning more about you & the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME
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