Medical Collections Coordinator- live in MN

Overview

Medical Collections Coordinator (Hybrid)

We're seeking a Medical Collections Coordinator with strong insurance follow‑up experience to support the medical funding process from start to finish. In this role, you'll work directly with insurance carriers, healthcare providers, and families to resolve issues, secure required documentation, and keep accounts moving forward efficiently.

This is a great opportunity for a detail‑oriented medical collections professional who enjoys problem solving, collaboration, and working in a patient‑focused environment.

• Follow up with insurance carriers, healthcare providers, and families to resolve medical funding and coverage issues
• Review client files to ensure insurance requirements and documentation are complete and compliant
• Submit and fax insurance‑required documents prior to scheduled physician appointments and confirm appointment completion
• Communicate with families to clarify insurance information, coverage status, and next steps
• Document all interactions, inquiries, and resolutions accurately while maintaining HIPAA compliance
• Respond to internal and external inquiries via phone, email, fax, and SMS in a timely manner
• Use CRM systems, Microsoft Office, and related databases to track account progress
• Partner cross‑functionally to improve processes and support an efficient funding workflow

• 3+ years of experience in medical collections, medical insurance, or insurance follow‑up
• Working knowledge of insurance payer processes and documentation requirements
• Strong written and verbal communication skills
• Proven problem‑solving and follow‑up skills
• Comfortable working in a fast‑paced, deadline‑driven environment
• Ability to quickly learn new systems and tools
• Bachelor's degree preferred but not required

• Pay: $58,000-$62,000
• Schedule: Monday-Friday, 8:30 AM-5:00 PM
• Location: Hybrid (3 days in office, 2 remote) AFTER training (Training is 100% in‑office in Roseville, MN)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles  Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.