Lottery Brand Ambassador
Listed on 2026-03-12
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Working Title:
Lottery Brand Ambassador
Job Class:
Office Specialist
Agency:
Minnesota State Lottery
- Job
- Location:
Roseville - Telework Eligible:
No - Full/Part Time:
Intermittent - Regular/Temporary:
Emergency - Who May Apply:
Open to all qualified job seekers - Date Posted: 02/18/2026
- Closing Date: 03/03/2026
- Hiring Agency/Seniority Unit:
Minnesota State Lottery / Lottery-Insuff Wk Tm - Division/Unit:
Marketing / Special Events - Work Shift:
Rotating Shift - Work Hours:
Varies (Flexible) - Days of Work:
Varies, Frequent Weekends - Travel Required:
Yes - Salary Range: $20.02 - $23.76 per hour
- Classified Status:
Classified - Bargaining Unit/Union: 218 - Insufficient Work Time/Unrep
- FLSA Status:
Nonexempt - Designated in Connect 700 Program for Applicants with Disabilities:
No
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion and invests in employees by providing benefits, support resources, and training and development opportunities.
This posting will fill five Lottery Brand Ambassadors.
ResponsibilitiesBrand Ambassadors represent the Lottery at special events throughout the year, including the State Fair. Must be friendly, outgoing, reliable, and enjoy interacting with the public. The individual in this position must be able to work some weekends, holidays, and be willing to work a minimum of three shifts at the State Fair and/or three events throughout the summer of 2026.
- Selling and redeeming Lottery tickets, answering questions, assisting players with games and event activities, stocking and cleaning the booth area.
- May be scheduled to help with set‑up and tear‑down of the booth space.
- Most events are outdoors and are located within the seven‑county metro area.
Must be 18 years of age or older.
Possession of:- Active, valid, and applicable Minnesota Class D driver's license.
- Communications sufficient to apply accurate spelling and grammar in written communications.
- Math sufficient to add, subtract, multiply and divide numbers.
- Communicate in a variety of formats to gather and relay information with tact and diplomacy.
- Provide prompt and courteous service to customers, employees, and the public such as answering questions and providing information.
- Communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.
- Retail experience, selling and making change for customers.
- Prior event experience.
Medium:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move and/or transport objects. The position will also be exposed to extreme weather conditions.
This position requires successful completion of the following:
The Minnesota State Lottery will conduct a criminal background check and fingerprint check at the time of job offer for all prospective new employees. The Minnesota State Lottery cannot hire any person who has been convicted of a felony or a crime involving fraud or misrepresentation within five years of employment or who has ever been convicted of a gambling‑related offense.
In addition, the Minnesota State Lottery will perform the following background checks:
- Employment Reference Checks (includes review of personnel file for current and former State of Minnesota employees).
- SEMA4 Records Check (for current and former State of Minnesota employees).
- Driver's License Records Verification.
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