Retail to Business Account Executive

Overview

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in innovative businesses and create career opportunities across locations and disciplines. We are at the forefront of change and move at a rapid pace, thanks to our people who bring cutting-edge products and services to life for millions of customers daily.

Job Summary

Responsible for the sale of integrated communication structure to small-to-medium business customers. Develops relationships with individual businesses and the community and positions the Comcast brand as a key component of the sales strategy and touchpoints.

• Assist with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goals of exceeding departmental, financial and unit targets.
• Stay abreast of the competitive landscape and emerging technologies to position Comcast Business Services in the marketplace.
• Generate new leads with targeted businesses through prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focus on goal achievement and results.
• Assist with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retain customer base by delivering on the Comcast Credo. Ensure a superior customer experience. Maintain and build customer relationships to drive retention; work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and follow up skills.
• Prepare sales and activity reports as required.
• Participate in out-of-the-office meetings with customers and demonstrate excellent verbal and written skills and ability to present, persuade and negotiate.
• Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goals of exceeding departmental, financial and unit targets.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedules and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first and promote seamless digital options at every touchpoint.
• Know your stuff - be an enthusiastic learner and advocate of our technology, products and services, especially digital tools and experiences.
• Win as a team - collaborate and be open to new ideas.
• Be an active part of the Net Promoter System by engaging with feedback to improve customer outcomes.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors and communities.

This information indicates the general nature and level of work performed by employees in this role and is not a comprehensive inventory of duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Customer-Focused;
Workplace Organization;
Persuasion;
Technical Knowledge;
Adaptability;
Resilience;
Communication;
Critical Thinking;
Problem Solving;
Professional Integrity

Base Pay: $45,000.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $75,000.00

Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Comcast provides benefits and a compensation package designed to support employees’ needs.

Education
Bachelor’s Degree

Certifications (if applicable)

Relevant Work Experience

0-2 Years

• Entry level

• Full-time

• Business Development / Sales

• IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications

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