Lead Wait Person

Job Description

Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career.

Eskaton genuinely cares about the financial security, health and well‑being of our team members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch.

At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum.

The Lead Waitperson is responsible for supervising the dining room staff. The responsibilities for this position include assisting with the management of the dining room and overseeing the service of meals to residents.

• Directly supervises wait staff.
• Busses and resets tables as needed. Ensures dining room is clean and reset to standard prior to next meal.
• Takes meal orders in an accurate and courteous manner, providing prompt service to fill orders and requests.
• Assists in the orientation of all new employees including: on-the-job training, adherence to policies and procedures, as well as applicable regulations.
• Assists the Food Service Director in other administrative activities as directed by Management.
• Maintains standards of safety, sanitation, and cleanliness in the food services department.
• Ensures that appropriate levels of coverage are maintained at all times. Informs supervisor of staffing/scheduling needs.
• Monitors and ensures completion wait staff opening and closing duties.
• Keeps supervisor and cook(s) informed of questions, comments and/or complaints. Diligently works to resolve issues in a timely manner.
• Familiar with food service disaster plan.

Must possess a High School diploma or equivalent G.E.D.

A minimum of one (1) year work experience in food service operations. California Food Handler.

Ability to understand and work harmoniously with residents, staff and healthcare professionals. Ability to maintain high professional and ethical standards. Computer knowledge is helpful but not required.

The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment.

Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.