Commercial Loan Servicing Officer , II or III

Commercial Loan Servicing Officer I, II or III

Job Category
:
Operations / Loan Origination Ops

Requisition Number
: COMME
007364

• Posted :
  January 22, 2026
• Full-Time
• On-site

Showing 1 location

Come join a company you can be proud to represent.

The hiring range for this opportunity is $ 24.00 to $34.00 hourly along with incentive opportunities and is commensurate with qualifications and experience, creating a competitive total compensation package based on our pay scale, and may be modified by location.

POSITION SUMMARY - Commercial Loan Officer I

The position of Commercial Loan Officer I is responsible for supporting a small portfolio of customers performing a variety of duties related to the processing of commercial, real estate, and/or construction loans with little to minimum supervision. Responsibilities include performing a variety of loan servicing duties for an assigned commercial loan portfolio to ensure satisfactory credit risk management, compliance with loan covenants and bank policies and procedures.

The CLSO I works directly with Relationship Managers, Commercial Loan Underwriters, Loan Originations, Branch and support department personnel and clients.

POSITION SUMMARY - Commercial Loan Officer II

The position of Commercial Loan Servicing Officer II is responsible for supporting a medium and or complex portfolio of customers performing a variety of duties related to the processing of commercial, real estate, and construction loans with minimum supervision. Responsibilities include performing a variety of loan servicing duties for an assigned commercial loan portfolio to ensure satisfactory credit risk management, compliance with loan covenants and bank policies and procedures.

Works directly with Relationship Managers, Commercial Loan Underwriters, Loan Originations, Branch and support department personnel and clients.

POSITION SUMMARY - Commercial Loan Officer III

The position of Commercial Loan Servicing Officer III is responsible for supporting a large and or complex portfolio of customers performing a variety of duties related to the processing of commercial, real estate, and construction loans with minimum supervision. Responsibilities include performing a variety of loan servicing duties for an assigned commercial loan portfolio to ensure satisfactory credit risk management, compliance with loan covenants and bank policies and procedures.

Works directly with Relationship Managers, Commercial Loan Underwriters, Loan Originations, Branch and support department personnel and clients.

• Assists Relationship Managers in collecting loan documentation on existing or potential customers for credit analysis purposes. Collects necessary financial documents to satisfy tickler and renewal requirements.
• Helps with customer onboarding, due diligence and other associate risk management matters where required. Analyzes applicant documentation and reviews legal entity documentation to determine account/loan signers.
• Orders DMV reviews, flood certificates, UCC searches, preliminary title reports and environmental reports as needed.
• Reviews preliminary title policies for accuracy and requests endorsements and lien releases as needed to perfect the bank’s lien position. Prepares lender’s instructions accurately.
• Reviews supporting documentation for accuracy and obtains underwriting approval for any changes. Input missing or modified information into nCino to ensure superior customer service and relationship management.
• Prepares and submits complete files for Loan Documentation. After credit approval, compiles all necessary information and documents required as a condition of loan approval according to the loan product/program.
• Coordinates loan documentation and loan closings establishing reasonable customer expectation for loan document signing and loan closing for all commercial loans.
• Reviews the e-signature envelope of the final loan documents ready for electronic signing to ensure accuracy and completeness prior to sending to the borrower.
• Processes and prepares documentation for payments, advances, and draws. Research account relationship information in the Core system, such as balances, accrued interest, payment due, etc.
• Helps with document imaging including scanning of customer financial information, loan documentation and uploading documents to the imaging system. May also be required to provide quality control.

• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.
• Manages an assigned portfolio of commercial loans while meeting department turnaround times and service agreements.
• Responds to and resolves customer…