Marketing Leads Coordinator

Overview

Tooth By Sunny is seeking a highly motivated Marketing Leads Coordinator to support our patient acquisition efforts. This role is dedicated to the front end of the patient journey, converting incoming inquiries and marketing leads into scheduled new-patient appointments. Unlike traditional scheduling or case acceptance roles, this position focuses on lead engagement, recall outreach, and creating an outstanding first impression that drives patients to book.

The ideal candidate brings dental experience, strong phone presence, and a strong understanding of dental office workflows.

Compensation: $25-27 per hour, based on experience

• Monday & Tuesday:
  In-office
• Friday, Saturday, Sunday:
  Remote (company laptop provided)
• Weekend availability is required and non-negotiable

• Convert inbound marketing inquiries and leads into scheduled new-patient appointments
• Manage outbound follow-up to marketing leads to maximize conversion rates
• Schedule appointments and document lead activity using Dentrix
• Perform recall outreach and reactivation of existing patients as assigned
• Track and report on lead conversions, show rates, and recall performance
• Communicate clearly and professionally with the office team
• Operate independently once trained, maintaining consistent follow-through and accountability

• Dental experience required (Dental Assistant or Treatment Coordinator background strongly preferred)
• Experience with new-patient scheduling, recall, or patient engagement
• Proven success in lead conversion or phone-based patient communication
• Proficiency with dental software (Dentrix preferred)
• Strong verbal communication skills and professional phone presence
• Highly organized, reliable, and results-oriented
• Comfortable managing multiple inbound and outbound workflows