Operations Team Member - Fort Bend Epicenter

Overview

OPERATIONS TEAM MEMBER - Fort Bend Epicenter
Sports Facilities Management, LLC

LOCATION:

Rosenberg, TX

DEPARTMENT: OPERATIONS

REPORTS TO: OPERATIONS DIRECTOR

STATUS: PART-TIME (NON-EXEMPT)

Fort Bend is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rosenberg, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Fort Bend Epicenter is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation s leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry s best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day while providing participants with a quality program experience. This position is an active part of the conversion/changeover process before, during, and after events.

• Provide courteous and friendly service to all guests and staff
• Be responsive to guest concerns and direct to appropriate manager to resolve
• Follow all facility policies and procedures
• Have general knowledge regarding program options and facility events
• Assist other departments as necessary
• Setup and take down of basketball courts, staging, risers, and other event related items
• Ensure correct equipment is available for all games and events
• Monitor play areas including turf and courts
• Keep supervisor informed of issues and updates
• Complete and file corresponding paperwork as necessary
• Assist with daily maintenance and upkeep of department equipment
• Complete special projects, daily assignments, and other duties as directed by management

• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance is necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
• Must work well with others
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and wellbeing of others
• Must be able to work independently in a busy environment
• Must be able to operate forklift and other company vehicles
• Must have valid driver s license

• Must be able to lift 50 pounds waist high
• Will be required to stand for extended periods of time
• Will be required to work indoors and outdoors year-round
• Must comply with safety and health code standards
• Facility has intermittent noise
• Must wear proper uniform

• General sports and event knowledge
• Able to work electric scoreboard