Manager, ACCelerated Learning Support

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Austin Community College is a public two‑year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including first generation college students, low‑income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Manager, ACCelerated Learning Support

Provides leadership and management for campus-based ACCelerated Learning Support services, managing daily operations, facilities, administrative functions, and coordinating academic support services.

The Manager position receives general direction from higher-level administrative staff and exercises considerable independent judgment in managing departmental operations. The Manager is responsible for directing, supervising, and evaluating the performance of subordinate staff, ensuring alignment with the college's mission and goals. This role involves setting performance standards, providing coaching and development opportunities, and fostering a collaborative team environment.

Reports to the Regional Director, Accelerated Learning Support. Exercises supervision over assigned staff; hires, trains, coaches, evaluates, and disciplines personnel.

• Provide direction, supervision, and mentorship to staff; foster a collaborative and inclusive work environment; ensure compliance with institutional HR policies and employment regulations; and support professional development and performance management.
• May oversee unit-level budgeting and purchasing activities; ensure responsible fiscal management aligned with institutional priorities and public accountability standards.
• Lead the development and use of reporting tools and data systems to support strategic planning, institutional effectiveness, and compliance; interpret data to inform policy, operations, and service delivery.
• Manage departmental programs and services to ensure alignment with institutional goals, timelines, and applicable regulations; coordinate with unit leadership to address operational needs and service enhancements.
• Plan and allocate staff and operational resources to support unit goals, maintain service continuity, and respond to emerging institutional needs.

• Supervises, hires, trains, coaches, evaluates, and disciplines personnel.
• Coordinates ACCelerated Learning Support services and activities.
• Designs best‑practice-based tutorial services and programs.
• Assists with optimizing physical spaces.
• Develops and monitors departmental budget.
• Gathers, analyzes, and reports data.
• Serves as liaison to instructional departments.
• Promotes services to stakeholders.
• Resolves patron issues and escalates when appropriate.
• Collaborates with SAS and Student Services.

• Understand and apply…