Assistant manager

Overview

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD. This is our purpose. Our team focuses on what’s really important around here – TEAM, GUEST, BUSINESS. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew.

The Assistant General Manager (AGM) is a growth role intended to develop future leaders to think strategically about the store and globally about the future of the district and Caribou as a whole. This role works in partnership with the General Manager in all facets to run the store and make an impact on the team and community.

• Demonstrates the doing of Team Member and Shift Leader with ease, enthusiasm and excellence
• Develops understanding of the business to the level of a General Manager over the course of a year
• Creates joy for everyone who walks into the store, building connections that last beyond the immediate interaction and teaching the team to do the same
• Champions an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
• Holds responsibility for hitting sales goals through the connection between speed and service
• Leads on problem resolution, showing calm, professionalism, emotional maturity, and a commitment to listening to understand
• Connects day-to-day behaviors to the end result with a broad understanding of the Profit & Loss statement
• Organizes, executes, and improves administrative tasks and connects daily/weekly/monthly tasks to overall business success
• Responsible for all store funds while on shift by enforcing cash-handling policies
• Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory when necessary
• Thinks holistically about store success – focusing on the current shift and the next ones
• Seeks to understand root causes of problems to create sustainable change
• Brings Core Values to life:
  Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Embraces growth and development in this role, bringing humility and curiosity to the team
• Brings curiosity and a learner’s mindset to leadership; asks questions about learning opportunities and experiences
• Takes ownership for personal development and seeks feedback
• Leads with a global view of the Caribou brand (evolving from shift to store to district to company)
• Is a relentless culture champion, bringing purpose and values to life in every interaction
• Creates an open and trusting relationship with the GM
• Brings a competitive fire to the role, aiming to hit or beat goals and create day-making experiences

• Required:
  
  1-3 years of prior restaurant/retail experience with strong customer service commitment
• Ability to work early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age

• High school diploma or GED equivalent
• Has a valid driver’s license and reliable transportation
• 1 year of supervisory experience

The physical requirements for this position include hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and the ability to stand for 4 to 8 hours, or to meet these requirements with reasonable accommodations.

The duties of this position may change over time. Caribou reserves the right to add or delete duties and responsibilities. This job description describes the general level of work and is not intended to be all-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers and prohibit discrimination and harassment of any type based on characteristics protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires accommodation, please let us know.

Address: th Street W, Rosemount, Minnesota 55068

Starting pay range: $16.52 - $27.53 per hour. Starting pay is subject to Local and State Minimum Wage regulations. Ranges reflect what employers reasonably and in good faith expect to pay for such position.

The physical demands for this position include reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers.