Showroom Office Manager

# Showroom Office Manager Oakbrook Terrace, IL 60181;
Roselle, IL 60172

Education Level Not Specified
* Greet and assist walk-in customers and scheduled appointments in a professional, welcoming manner.
* Use basic window/door knowledge to assist with showroom demonstrations and help customers understand product differences (materials, glass packages, hardware, styles, and common components such as sash/frame/sill/jamb).
* Support sales appointments by preparing the space, assisting with product demonstrations, and ensuring a smooth visit.
* Provide basic product information and route questions to the appropriate team member.## Qualifications
* Experience in home improvement, construction, remodeling, design showrooms, or building products.
* ** Basic knowledge of windows and doors
** and comfort using common terminology (e.g., sash, frame, sill, jamb, casing/trim, hardware, glass options); ability to learn Woodland’s product lines and explain features in simple, customer-friendly terms.
3+ years of experience in office management, administrative coordination, retail/showroom operations, hospitality, or a customer-facing administrative role.
* Strong attention to detail and comfort handling customer documents and financial transactions.
* Professional presence and excellent customer service skills.
* Highly organized with strong follow-through and time management.
* Proficient with email, calendars, and office software; able to learn and use a CRM and company systems.
* Demonstrated ability to coordinate schedules across multiple individuals and locations.
* Ability to lift/move light showroom materials and sample kits (up to ~25 lbs).
* Reliable transportation and consistent attendance.
** Preferred Qualifications
*** Experience with contract intake, customer deposits/payment processing, and CRM workflows.
* Experience building checklists, procedures, and onboarding/training resources.
** Work Schedule
*** Full-time, on-site role.
** Saturday work is required.
**
* Typical schedule:

** Tuesday–Saturday**, with one weekday off (exact hours based on showroom needs).
** Physical Demands and Work Environment
** The physical demands described here are representative of those required of an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
* Office/showroom environment with regular standing and walking.
* Ability to lift/move sample materials occasionally (up to [25] lbs).
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