Credit and Collections Specialist

Job Title:
Credit and Collections Specialist

Summary:
The Credit and Collections Specialist is responsible for timely and accurate application of customer payments and managing the full Accounts Receivable (AR) cycle. This role supports collections, credit risk management, and account reconciliation for a portfolio that may include high-profile or national accounts.

Key Responsibilities:

• Perform daily collection calls and manage inbound/outbound collection activity.
• Communicate with internal teams, customers, and sales representatives to resolve payment issues.
• Reconcile accounts, including short payments, unapplied cash, and aged receivables.
• Run and analyze aging and credit reports; escalate problem accounts as needed.
• Assess credit risk, assign credit limits, and evaluate financial data (e.g., D&B reports, trade references).
• Support cash application accuracy and identify discrepancies for resolution.

Qualifications:

• Strong knowledge of the AR cycle
• Excellent communication and analytical skills
• Experience working with high-volume or complex accounts preferred

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Evelyn Johnson